New Clients
Getting Started?
We know that the process of beginning therapy can be overwhelming, especially when it comes to determining level of care needed and navigating insurance coverage. Our goal is to help you feel comfortable and understood as we navigate this process together. Please read below to learn more about starting therapy and what to expect.
Intake Process
Initial Contact
Making the first call to inquire about treatment can be hard. In order to support you in this process, we offer various ways to get in touch with us and explore our services. Please explore our "Contact Us" page for more information on taking this first step!
Intake Paperwork
After connecting with you, our intake coordinator will provide you access to our secure client portal via email where you can complete all intake forms electronically at your own convenience. All intake forms must be completed before scheduling your first session.
Schedule Appointment
Once we receive your intake paperwork, we will contact you within one business day to schedule your intake appointment. During this appointment, we will give our professional recommendation for level of care and form a plan together for starting treatment.
Our Rates & Insurance
Fees
Initial Session (60 minutes): $170 with staff therapist, $110 with graduate-level clinical intern
All Subsequent Sessions (50 minutes): $150 with staff therapist, $85 with graduate-level clinical intern
Nutritional Counseling Short Session (25 minutes): $80
Group Therapy Session: $50
*Fee information on extended sessions, report writing, and other services can be found in our intake paperwork. Good Faith Estimates are provided to all uninsured and self-pay clients.
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In-Network Insurance
Various therapists on our team are in-network with various insurance plans. For psychotherapy, we currently accept Aetna, Anthem BCBS, Cigna, United, UMR, Kaiser, Carelon, and Rocky Mountain Health Plans; however, in-network status is therapist-specific. Please inform us if you would like to use your insurance so that we can do our best to match you with a therapist who is in-network with your plan. We will provide you with a quote of your insurance benefits, detailing what they will cover, prior to your first appointment. Benefit checks done by Bloom Counseling & Nutrition are not guaranteed in accuracy as your coverage can change at any point. It is important that you check your own mental health benefits as well by calling your insurance company. In the event that a benefit was misquoted, it is still your responsibility to pay your balance.
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We are not in-network with any insurance plans for dietetic services.
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Out-of-Network Insurance
All of our providers are considered out-of-network providers. This means that most insurance plans allowing members to go out-of-network for services will reimburse you for some or all of our fees. Please inquire with your carrier to check if you have "out-of-network benefits", which might cover our services. You may more specifically ask about coverage of "outpatient mental health" or "outpatient nutrition counseling" within your out-of-network benefits. We have created this guide to assist you with contacting your insurance company to check on your out-of-network benefits. We are happy to provide you with support and assistance in inquiring about your out-of-network benefits.
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Payment
Payment in full is due at the time services are rendered unless prior arrangements have been made. We accept payments in the form of cash, check, and major debit, credit, HSA or FSA cards. All clients are required to keep a current credit card on file to be used as either a primary or secondary form of payment. ​If finances present a hardship, please let us know so that we can discuss payment arrangements and options.
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Pro Bono & Reduced Fee Services
We are partnered with Project HEAL as members of the HEALers Circle. Through our partnership with Project HEAL, Bloom offers pro bono care as well as services at reduced rates to select Project HEAL beneficiaries. Please click here to apply for treatment access support if you are interested in our services and in need of financial assistance. Contact us for more information or help navigating the application process.
Early Cancellations
If you need to reschedule or cancel your appointment, please give as much notice as possible so your session time may be filled by another individual who may be waiting for services. Schedule changes or cancellations may be made up to 48 hours prior to the originally scheduled session without an additional fee.
Late Cancellations & No-Shows
We consider our meetings very important and ask that you do the same. You will be charged the full fee for sessions canceled with less than a 48-hours’ notice. Full session fees will also be charged for any no-show appointments. We will excuse the first late cancellation or no-show of each calendar year; however, afterward, there will be no exceptions to this policy regardless of circumstances. Late cancellations and no-shows for intake appointments will not be excused and are subject to the full session fee.
